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The 6-step Guide on How to Talk with Customers in …
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Talking on the Phone - Listening Lesson (A1-A2) - OOE
NettetJordan is talking with a client on the phone. Jordan’s company recently completed updates on the client’s system and something is not working properly. The client asks … NettetImportant Tips to Win Customers Over the Phone 1. Prepare for the Call in Advance. Every good sales rep knows how important it is to understand the customer's point of view. Knowing about the client's business, market, issues they're facing, their key employees, your receiver's background, and their product details is critical. NettetConducting therapy by phone presents innate challenges, and communication is key. As the therapist, you’ll need to project your voice more and be exceptionally mindful of your tone since, like you, the client won’t have any context clues to use. You’ll also want to describe your reactions, thoughts, and insight, particularly when there’s silence. dickson realty resource center